Shipping Policy

DELIVERY METHOD

https://www.olaben.com provides domestic shipping methods (Vietnam) and international shipping methods. You can transfer payment in advance for your purchase.

SHIPPING FEES

https://olaben.com FREE shipping for orders above $200.

Shipping rate is based on the carrier’s fee if the order is less than $200.

SHIPPING TIME

https://www.olaben.com will contact the customers to confirm the order information.

Order via website https://www.olaben.com
For orders placed from 8:30 - 17:00, we will contact you within the day.
For orders placed after 17:00, we will contact you in the next morning.
For orders placed after 17:00 on Saturday and Sunday, we will contact you as soon as possible.

Order via email customercare@olaben.com
For orders placed from 8:30 - 17:00, we will contact you within the day.
For orders placed after 17:00, we will contact you in the next morning
For orders placed after 17:00 on Saturday and Sunday, we will contact you as soon as possible.

Order via hotline:
For orders placed from 8:30 - 17:00, we will contact you within the day.
For orders placed after 17:00, we will contact you in the next morning
For orders placed after 17:00 on Saturday and Sunday, we will contact you as soon as possible.

 
 DELIVERY TIME

Within 1-3 days from receiving order confirmation for orders from Ho Chi Minh, Vietnam.
For others, the delivery time will depend on shipping company and customer requirements. (2-5 days)
Orders placed during weekends, special promotions (Black Friday/Cyber Monday) and holidays may take additional processing time due to increased order volume. Please allow 1-2 extra days for order processing.

 

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